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Modern Self-Service vs. Traditional GRC Software - From a buyers perspective

Updated: May 5, 2023


Having used used both traditional GRC software solutions and self-service solutions, I've noticed some significant differences between the two. One of the most noticeable is the payment structure. Traditional software solutions typically require businesses to pay for the software license and implementation project upfront. This can be expensive, and it can be difficult to predict the total cost of the project. However, with a self-service pay-as-you-go service, businesses have full control of the cost, and if they're not happy with the service, they can simply cancel the agreement.

Another major difference is the level of IT involvement required. Traditional software solutions often require businesses to hire IT personnel to handle projects, manage implementations, and customize the software environment to meet their needs. This can be costly and time-consuming, and there's often a lot of back-and-forth communication required with the software vendor. However, with a self-service solution, "non-IT" personnel can easily set up and maintain everything themselves using a no-code environment, which is much simpler and more user-friendly.

Upgrades and updates are another area where there can be significant differences between traditional GRC software solutions and self-service solutions. With traditional software solutions, businesses often need to pay for large upgrade projects to get access to new features and functionality. However, with a self-service solution, updates are delivered automatically and continuously, so businesses are always working with the latest version of the software.

Finally, customization and changes are areas where traditional software solutions can fall short. Small configurations and changes can take a long time to implement, and businesses often need to pay a lot for them. However, with a self-service solution, businesses can make these changes themselves without needing to involve IT personnel. This means that changes can be made much more quickly, and at a lower cost.

In conclusion, there are significant differences between traditional GRC software solutions and self-service solutions. Self-service pay-as-you-go services offer businesses full control over costs and the ability to cancel agreements if they're not satisfied. They also offer a simpler and more user-friendly interface that doesn't require extensive IT involvement. Automatic updates and easy customization are additional benefits that make self-service solutions an attractive option for businesses of all sizes.

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